Bio-One of El Paso Hoarding Logo

Compassion. Experience. Respect.

El Paso Hoarding Cleaning Services

24/7 Hoarding Cleanup help from a local El Paso company with unmatched compassion, discretion, and experience for the most challenging hoarding jobs. Before cleaning anything, we will meet to establish a cleanup plan and end goals that meet your unique needs. Our compassionate and expert Bio-One of El Paso hoarding cleaners will:

- Search out specific items/documents you’ve been missing
- Work around your desired schedule
- Remain discreet - unmarked vehicles / any special requests
Bio-One of El Paso
4.5 Stars Based On
Verified Google Reviews
Rapid Response
Rapid Response Hotline
Get in touch with our 24/7 biohazard & crime scene cleaning team today
24-7
915-588-2934
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Call
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Respond
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Clean
I hired Rigo and his crew over a year ago right before Covid for a lot of reasons and they did everything for me. They became family to me really quickly and I’ll never take that back it’s a really great relationship these people do everything and I love them back for all the hard work. After a few months apart I needed more work done to get out of my home and tomorrow they did that for me and I realize that is not their main job but they did it anyway for me that’s a step up their standup people Rigo and everybody in his crew I adore everybody. I would absolutely recommend them for any job I trust him wholeheartedly and that will never waiver ever I am a lifelong friends
Rachel Mohrhauser
Had some mold where a refrigerator had leaked. They were very responsive and came out a few days later. They did a fantastic job at the same price it costs to just get a quote from other mold removal services in the area. Highly recommend and would utilize again if needed
Maserati 754
Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!
Susan Smith
There are no words that could truly describe the professionalism and level of ethics the guys at Bio-One have. Every time I have called them out for a job they are always punctual, polite, and going above and beyond in their work. Making sure it is safe for anyone to be around the area they worked in after they left is their main priority. Highly recommended.
Bibi Olacio
Dependable and reliable service.
Darcy Medrano
I highly recommend this company!! Their quality of customer service is exceptional.. They truly stand by their motto Help first, Business later. One of my family members was in a terrible predicament with a deadline. I called Bio-One El Paso and spoke to Mr Jose Zapata. He took the time to hear our situation, discuss the matter and work quickly with us to resolve our issue within 24 hours. They are truly caring and responsive. They are a great group of people who care about their customers. Thank you to Joe and his staff for helping my family We will forever be grateful!!
enid coutino
These guys right here are doing some amazing work! I was so touched by the initial call with Joe who expressed sincere concern for our situation and genuinely comforted us. May these brothers be blessed, guided, and protected by Our Heavenly Father. Their honorable public service careers before embarking on this franchise speaks volumes about their qualification, let alone becoming certified in the collective aspects that make up the unique line of business. Professionals all the way! Equip with all the necessary knowledge, Strong and experienced to handle the most unfathomable situations. Human beings, amazing human beings, with copious amounts of empathy and compassion. Rare, underrated and under recognized. Definitely EL PASO STRONG! The very epitome of the phrase. I am so grateful for the encounter and look forward to doing business with them. I will gladly promote them and would love to nominate them for El Paso Texas number one best business in town. A model example of what a business should be.
Judyth Foltz
Rigo Melendez and his crew were wonderful! Not only did they do a great job cleaning the space, but they were great at communicating, and incredibly kind and non-judgmental during a difficult time with my mom. Highly recommend! They went above and beyond to help us.
Melissa Hernandez

Trusted By

TAASA LogoFentanyl Remediation
Bio-One of El Paso Hoarding Cleanup Service

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.
Learn More >
Bio-One of El Paso Animal Hoarding Cleanup Service

Animal Hoarding Cleanup

Our goal is to create a healthy and livable environment for everyone impacted.
Learn More >
Bio-One of El Paso Gross Filth Cleaning Service

Gross Filth Cleaning

We have the training and the protective equipment to help.
Learn More >
Bio-One of El Paso Feces / Urine Cleanup

Feces / Urine Cleanup

We tailor every plan to each unique situation.
Learn More >
Bio-One of El Paso Recover Valuables Service

Recover Valuables

We will try to find items of value and restore them.
Learn More >
Bio-One of El Paso General Cleaning Service

Deep Cleaning

Decluttering and a deep clean will go a long way.
Learn More >
View All Services

Are You Ready To Experience Clean?

From Clutter To The Cleanest It’s Ever Been
Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
1

Accurate Estimate

We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.

2

Cleanup

We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.

3

Follow Up

To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.

We Respond 24/7. Request a Service Now. 

Bio-One of El Paso

    We're ReadY 24/7

    Work with us

    1. 1

      Establishing trust is key

      An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
    2. 2

      We are mindful of personal property and valuables

      Our Bio-One of El Paso technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
    3. 3
      Your satisfaction is important
      We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.

    WHY CHOOSE Bio-One of El Paso?

    Our family never backs down from challenges

    Bio-One was founded almost twenty years ago. In that time it has helped thousands of individuals, families, and business owners deal with biohazard and hoarding cleanups throughout the El Paso metropolitan area.

    Like every Bio-One location, the El Paso office became and has remained the industry leader in its areas by adhering to our company’s slogan, “Help First, Business Second.” It’s our slogan, it’s our business model, and it’s what has guided all our actions over the last two decades.

    We earned our #1 status through strict adherence to our company’s principles of respect for our clients and a genuine desire to help them improve their lives. Our experience allows us to understand our customers’ situations, and we deeply appreciate their trust when they ask us to help.

    We understand that this is a deeply emotional and challenging time in the lives of all parties involved, and many times affects all aspects of a person’s life. In many cases, the family members and loved ones do not know how or where to begin looking for help. This is why people turn to Bio-One of El Paso to assist them in addressing these types of matters.
    About Us

    Available 24/7

    We are here for you when you need us. For any El Paso hoarding cleanup situation, we are available 24/7. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of El Paso team member.

    Your El Paso Crime scene & Biohazard Cleaning TEAM

    Help first. Discretion always.

    As last responders, we discreetly remediate impacted 
    spaces so you can begin to move forward.
    Bio-One of El Paso owner, John and Joe Zapata
    John and Joe Zapata
    Owner

    John Zapata is a distinguished veteran who served his country with honor, transitioning into a dedicated career as a firefighter. Combining his military experience with his commitment to public service, John exemplifies resilience, discipline, and a strong sense of duty. As a former firefighter, he demonstrated bravery and selflessness in the face of danger, protecting lives and property with unwavering dedication. Now, applying his skills and expertise to biohazard remediation, John continues to serve his community by ensuring safety and mitigating risks posed by hazardous materials. With certifications in OSHA and specialized training in fentanyl remediation, he remains at the forefront of safety protocols, embodying a "people first" mentality to safeguard both his team and the public. John Zapata's remarkable journey from military service to firefighting to biohazard remediation reflects his enduring commitment to serving others and making a positive impact wherever he goes.

    As Co-owner of Bio-One El Paso, Joe Zapata Jr is a U.S. Veteran that has approximately 12 years of Federal Service combined serving 6 years in the U.S. Coast Guard and 6 in the Department of Veterans Affairs Police from April 2005 to May 2011. His duty stations include Port Townsend, WA mainly conducting Search and Rescue Operations, Drug Interdiction, Fisheries and Migrant Operations. He attended the Federal Law Enforcement Training Center (FLETC) in Charleston, South Carolina to attend Boarding Team Member School. He then accepted orders to the Maritime Safety and Security Team San Francisco (MSST 91105) where he spent 3 years. Operations consisted of Maritime Law Enforcement, Tactical Boat Operations, Military Off Loads and serving as a K-9 cover officer. Last year of his Coast Guard career was spent in Dubuque, Iowa on a Bouy Tender working on navigational aids along and on the Mississippi River from Savanah, IL to Saint Paul, MN.

    In 2011 was honorably discharged and joined the Department of Veterans Affairs Police in 2016. During his time with the El Paso VA Police Mr. Zapata obtained certifications as a Firearms Instructor, Ground Defense and Recovery Instructor and Executive Protection. After 6 years with El Paso VA Police, he accepted a promotion as a special agent at the Law Enforcement Training Center (LETC) in Little Rock, Arkansas where he was attached to the Technical Division Firearms Section. He then resigned in March of 2023 to pursue entrepreneurship. His Coast Guard values Honor, Respect and Devotion to Duty is the corner stone of who he is. Integrity and dedication to serving his community is what drives him to continue to provide necessary services to the community when in need. As a U.S Veteran and former first responder he brings experience in dealing with the public in high stress situations, leadership in making sure the team is guided in the right direction to execute and accomplish the goal of the project correctly.

    Learn more about me and my mission >

    The right
    team for the job.

    Making the call to a crime scene, biohazard, or decontamination cleaning company is often due to an overwhelming, traumatic, and life-changing situation. My team is ready to answer the call with professionalism, experience, and compassion.
    • Experienced and trained team
    • Clear, supportive communication
    • Comprehensive cleaning approach
    • Locally owned and operated
    Meet my team >
    Bio-One Colorado Team
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Maserati 754, Doña Ana County, 10/14/2020
    Had some mold where a refrigerator had leaked. They were very responsive and came out a few days later. They did a fantastic job at the same price it costs to just get a quote from other mold removal services in the area. Highly recommend and would utilize again if needed
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Susan Smith, Doña Ana County, 05/04/2018
    Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Gail Meredith, Luna County, 07/20/2018
    An insurmountable task was quickly turned to surmountable. Rigo Melendez and his team responded to our plea for help. My father-in-law passed away and we needed to quickly clear out his house before we left town. Bio-One worked to clear all of the furniture, clothing, food and knick knacks. During the process, they checked in with us to determine if something was valuable or if we wanted to keep an item. The items in the house went to Food Finders, Salvation Army and other charities. We have a receipt for the household goods from each place. We can breathe again knowing that the insurmountable is finished.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Elaine Hoffmeister, Luna County, 01/31/2018
    Bio-One was a godsend in a time of need - quick, efficient, and most importantly kind during some of the worst days of my life. Everyone who came to safely clear the hazardous remains of a family member went above and beyond to ensure the job was done and to provide support to me and my family. I cannot recommend this service enough, should you have the misfortune to need it.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Farrokh Farrokhnia, Luna County, 07/16/2020
    Thank you Rigo and crew for all you did today. Given the situation, everyone was very comforting and professional. Great work at a reasonable price and done right. Y’all rule.
    decontamination and biohazard cleaning services reviewsCustomer Review Rating
    Rachel Mohrhauser, Doña Ana County, 03/11/2021
    I hired Rigo and his crew over a year ago right before Covid for a lot of reasons and they did everything for me. They became family to me really quickly and I’ll never take that back it’s a really great relationship these people do everything and I love them back for all the hard work. After a few months apart I needed more work done to get out of my home and tomorrow they did that for me and I realize that is not their main job but they did it anyway for me that’s a step up their standup people Rigo and everybody in his crew I adore everybody. I would absolutely recommend them for any job I trust him wholeheartedly and that will never waiver ever I am a lifelong friends

    COMMUNITY

    We call El Paso and surrounding areas home.

    Where we serve

    Bio-One of El Paso is owned and operated locally by John and Joe Zapata. Their office serves El Paso and surrounding areas.

    Why we’re here

    We are passionate about serving El Paso and the surrounding communities with compassion, diligence, and professionalism. We are available 24/7 for your hoarding and decontamination needs.

    FREQUENTLY ASKED QUESTIONS

    What is Hoarding?
    Hoarding is a behavioral pattern characterized by the excessive acquisition of and inability to discard large quantities of objects that cover the living areas of a home and cause significant distress or impairment. 

    Compulsive hoarding behavior has been associated with health risks, economic burdens, and adverse effects on personal relationships. When clinically significant enough to impair functioning, hoarding can prevent typical uses of space so as to limit basic daily activities like moving through the home, eating, and sleeping. It can also put people at risk due to increased risks of injury, fire, and disease.
    Why Hire Bio-One of El Paso To Cleanup Your Hoarding Residence?
    Bio-One of El Paso prioritize concern for the well being of our customers and their families, always following our slogan, “Help First, Business Second.” Bio-One of El Paso soundly reject the business-first mindset of other companies who see people and their families asking for help as vulnerable and exploit the economic opportunity. Our primary goal is to help people improve their lives and begin the process of moving forward.
    What Makes Bio-One of El Paso Different From Other Hoarding Cleanup Companies?
    Bio-One of El Paso sets itself apart from other hoarding cleanup companies in four distinct ways:

    Bio-One of El Paso come to give on-site estimates, never blind, inflated estimates over the phone. This allows us to give an accurate estimate and scope of work.

    Bio-One of El Paso do not give bait & switch quotes. Unlike other companies that lowball their estimates and then ratchet the price up as the job progresses, our experience and expertise allows us to give accurate estimates that reflect what the job will cost.

    Bio-One of El Paso are truly a local company, the owners and employees all call the El Paso area home, too. Other companies take your call from outside our community, and then subcontract your job out to some workers who are neither hoarding specialists nor trained professionals. Many times the contracting company does not even know the subs they have hired.

    Bio-One of El Paso respond to a hoarding cleanup request immediately because we are locally based. We're not heading into the area, we're already here.
    Does Bio-One of El Paso Share Information About Or Notify Any Other Entity Regarding A Hoarding Matter?
    Bio-One of El Paso goes to great lengths to ensure your privacy and our discretion. For starters, we use unmarked vehicles and we don’t suit up outside whenever possible. We’re also good at gently, but firmly, shooing away nosy neighbors and we don’t answer their probing questions.
    Does Bio-One of El Paso Offer Any Maintenance Or Follow Up Service After The Initial Hoarding Cleanup?
    Yes. Bio-One of El Paso offers a regularly-scheduled maintenance program where Bio-One of El Paso return to the residence or property after the initial cleanup and perform follow up services to ensure that it remains in the state it was when we completed the job.
    Do I Have To Get A Maid Service After You Are Done To Clean The Property?
    Yes. While the original hoarding cleanup will result in the removal of all necessary/requested items, the hoarding residence will still be in need of a thorough and detailed cleaning, due to the effects caused by the original hoarding situation. Bio-One of El Paso offers a detailed cleaning program to anyone who's interested.
    Rapid Response
    Emergency Response Hotline
    Get in touch with our 24/7 biohazard & crime scene cleaning team today
    24-7
    915-588-2934
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    Call
    Respond logo
    Respond
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    Clean
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