Bio-One Hoarding Guide: Identifying and Addressing Issues
Suicide Facts and Statistics
Gain a deeper understanding of the prevalence of suicide and its impact on society, allowing you to be better informed about this critical issue.
What to Do if Someone You Love Needs Help
Learn how to recognize warning signs, approach someone who may be struggling, and provide them with the necessary support.
What to Do if You are Feeling Suicidal and Need Help
If you're facing your own struggles, discover resources and strategies to reach out for help and embark on a journey towards healing.
What to Do When a Suicide Happens
Guidance on navigating the path forward of a suicide, including immediate steps to take, dealing with law enforcement, and handling the emotional toll.
Coping With a Loved One’s Suicide
Understand the grieving process, ways to cope with loss, and strategies for finding healing and closure after losing someone to suicide.
Suicide Postvention and Recovery
Explore the steps you can take to support yourself and others after a suicide, fostering resilience and recovery within communities.
Why Bio-One Cares
Learn about our commitment to suicide prevention and supporting those affected by traumatic events.
A Resource Guide
Access a curated list of important organizations, helplines, and other resources that offer specialized support for suicide prevention, mental health, grief, and recovery.
Get a PDF Download of Your Suicide Prevention Guide
When tragedy leaves more than grief behind When a crime or traumatic event happens, life splits into before and after. In those first hours and days,...
Such a pleasure working with the team!! Professional, clean, and well priced. I would highly recommend them if you need a dirty job done.
Maribel Lujan, El Paso County, 4/1/2025
Rigo Melendez and his crew were wonderful! Not only did they do a great job cleaning the space, but they were great at communicating, and incredibly kind and non-judgmental during a difficult time with my mom. Highly recommend! They went above and beyond to help us.
Melissa Hernandez, Doña Ana County, 3/1/2022
Thank you Rigo and crew for all you did today. Given the situation, everyone was very comforting and professional. Great work at a reasonable price and done right. Y’all rule.
Farrokh Farrokhnia, Doña Ana County, 07/17/2020
I highly recommend this company!! Their quality of customer service is exceptional.. They truly stand by their motto Help first, Business later. One of my family members was in a terrible predicament with a deadline. I called Bio-One El Paso and spoke to Mr Jose Zapata. He took the time to hear our situation, discuss the matter and work quickly with us to resolve our issue within 24 hours. They are truly caring and responsive. They are a great group of people who care about their customers. Thank you to Joe and his staff for helping my family We will forever be grateful!!
enid coutino, Otero County, 10/2023
Bio-One of El Paso is great to work with! They are reliable and quick to respond, and always provide good service.
Sarah Hummel, El Paso County, 10/1/2023
There are no words that could truly describe the professionalism and level of ethics the guys at Bio-One have. Every time I have called them out for a job they are always punctual, polite, and going above and beyond in their work. Making sure it is safe for anyone to be around the area they worked in after they left is their main priority. Highly recommended.
Bibi Olacio, Grant County, 8/2023
PHENOMENONAL!!!! Professional, compassionate, friendly, efficient, effective, timely, communicative, honest, and a good work ethic! Shout out and thank you to John, Joe, Eric, Larry and the entire Bio One team and their affiliates! Well worth more than five stars. Bottom line: There pricing is reasonably affordable and they are willing to work with you on payment options. You could hire a cheaper company. However, the quality and care you receive from the BioOne team, is priceless. With grace and compassion, they make an extremely stressful situation more managable. They not only do the job but share resources, information and conversations to create sustainable changes. They are happy people and a joy to work with! I was visiting a parent from out of town. I called Bio One for hoarding clean up of their house. John answered my phone call immediately and was able to come assess the house three hours later. My parent kept explaining and apologizing as we walked through the house. John was kind and compassionate, listened to them and was nonjudgemental. He made my parent feel understood, validated, and safe. My parent trusted John and relaxed. THIS WAS KEY for them to find the courage to say yes to John and Bio One cleaning the hoard out. John also noticed (my grandfather's) veteran items and as a veteran himself connected with my parent on this topic and offered us a wonderful military discount. As I was in town for a short time, John and his team were flexible with my schedule and I was able to book a cleaning ASAP. John and Joe were outstanding with communication over the next few days. I recommend using color-coded Post-It notes for labeling items in hoarding house situations. My parent and I went through the house and labeled items with the word ""keep"" on orange notes, ""trash"" on pink notes, etc. This helped my family and the team go quickly through the job. Three days later when the team came they were amazing with communicating with me over text and phone calls. They asked questions, brought up any issues to my attention, kept me informed of where they were with their work. My parent had dogs and without asking, Larry (Bio One team) took care of them. He made sure they had water, shade, snacks and plenty of love! Eric noticed my parent's lawn movers and without judging the multiple amounts, connected with my parent on small engine repairs. Overall, Bio One comes with my highest recommendation. Two months later seeing the mental transformation and awareness of my parent is a gift. My family is motivated to make life long changes and to me that's worth everything. I would hire the El Paso Bio One team in a heartbeat. This is the first review I have posted because the results were life-changing!!!
Vic F, El Paso County, 10/1/2024
Dependable and reliable service.
Darcy Medrano, Grant County, 8/2023
Request a service from your local Bio-One team.
Bio-One of El Paso
1
Establishing trust is key
An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
2
We are mindful of personal property and valuables
Our technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
3
Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.